Privacy Policy
Gower Flower Company takes the privacy, including the security, of personal information we hold about you seriously. This privacy notice is designed to inform you about how we collect personal information about you and how we use that personal information. You should read this privacy notice carefully so that you know and can understand why and how we use the personal information we collect and hold on you.
Herein we will refer to ourselves as ‘we’, ‘us’ or ‘our’.
We may update this privacy notice from time to time. This version was last updated on 21st January 2023.
What information we collect.
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile
How do we collect information
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information
We collect such Non-personal and Personal Information for the following purposes:
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To provide and operate the Services;
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To provide our Users with ongoing customer assistance and technical support;
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To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;
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To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
5. To comply with any applicable laws and regulations
How do we store, share and disclose our site visitors' personal information
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
How we communicate with our site visitors
We may contact you to notify you regarding your order, to troubleshoot problems, to resolve a dispute, to collect fees or monies owed, to send updates about our company you have signed up to be informed about, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone or text messages.
How do you use cookies and other tracking tools?
Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site.
There is a cookie consent banner on our site, this will enable us to track our visitors’ consent and data requests and will help to protect our visitors' privacy according to data regulations like GDPR & CCPA. You can contact us on gowerflower@hotmail.com for further information. Please note we may have links on our site to third-party sites. These will have their own privacy policies. It is the site users responsibility to check these thoroughly.We can not in any way be held responsible for any loss to yourself, or others, or breaches of security or data when using a link to third party sites.
At times we may use such third party services such as Google Analytics or other applications offered through the Wix Application Market, of which may have their own policies regarding how they collect and store information. As these are external services, such practices are not covered by our Privacy Policy.
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How can your site visitors withdraw their consent?
If you don’t want us to process your data anymore, please contact us at gowerflower@hotmail.com.
Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at gowerflower@hotmail.com.